When you have a question it’s nice to know you can get an answer.
You are our customer and you have the right to know everything about doing
business with us before placing an order. We want you to feel quite comfortable
E-mailing us or calling on our toll free number any time you have a question.
But to make things even simpler we are identifying many of the questions
our customers have frequently asked and hopefully you may find the answer
by scanning the following FAQ’s.
ABOUT OUR BUSINESS
- Who is POSTALSTUFF.COM?
POSTALSTUFF.COM is owned by Postalstuff, LLC and is located in
Columbus, Ohio. Our company is privately owned and has postal
customers in all fifty states and on military bases around the
- I thought you were a part of N. Wasserman & Company.
We were originally a development of N. Wasserman & Co., Inc.,
but now a totally dedicated business to the postal community.
All of the same friendly faces and voices are still here to assist
- Aren’t you the uniform people?
No. We do not sell postal uniforms but one of the original founders,
Nancy Wasserman, worked for many years in her family’s business,
Wasserman Uniform Company, before breaking away to start N. Wasserman
& Co. That is why the name sounds so familiar and why we have
such a close relationship with the postal community.
- Do you have a store I can visit?
Not a true retail store, but we do have many postal workers stop
by to see our operation. Primarily we are in the apparel decorating
and logo product business so most of our 12,000 square foot facility
is dedicated to that part of our business. We have a small product
display area and throughout the year we do have “Open House”
warehouse sales. If you are visiting the Columbus area we would
love to have you stop by, take a tour and grab some bargains!
- If I shop online will you sell my name and address like
No. Your privacy is your right and our responsibility. We do not
sell, trade or share in any way your personal identity, credit
card information or shopping habits.
- Do you produce logo products for businesses other than
Yes. We supply many corporate clients, large and small, schools,
churches and even individuals with custom embroidered and silk-screened
clothing and logo products of every description imaginable.
ABOUT OUR PRODUCTS
- Are your products made in America?
We offer products from all over the world. Many of our clothing
items are sewn in the USA, some are made from USA fabric but assembled
offshore and others are imported. Our gift items and logo products
are also gathered from American manufacturers and suppliers from
around the world. All items at POSTALSTUFF.COM are decorated in
the USA and each item is identified as to its point of origin.
- Do you sell Union Made clothing?
Yes. We have provided a link within the apparel section for Union
Made clothing items or you can do a search and assemble all the
products on our site that are Union Made. If you have a special
product need we will do everything possible to locate and decorate
a product that meets your specifications.
- I don’t work for the Postal Service. Can I buy
a shirt with the Postal logo?
No. We will only sell USPS logo apparel to postal employees, their
spouse or a recently retired postal employee. We require employment
verification for all orders of Postal logo apparel.
- I looked all through the site but didn’t find
what I’m looking for, what should I do?
There are literally 10’s of thousands of apparel items and
other promotional products that can be decorated with the Postal
logo. We source our products from thousands of suppliers. Call
us and describe what you are looking for and the odds are we will
be able to get the item. Many items may require minimum quantity
purchases, however, so not all items are available by the single
piece if decorated with a company logo.
ABOUT OUR SERVICES
- How will you ship my order?
Our first choice is to ship by USPS Priority Mail.
- Our Post Office is participating in a local community
event and we need t-shirts, can you make them for us?
Yes. We can create a design, take your ideas and turn them into
finished art or you can even E-mail your finished art to us. We
can screen print t-shirts, sweatshirts, embroider caps…whatever
you need we can help with all your special event product needs.
- I know you embroider the Postal logo on shirts but
can I get the name of our facility and my employees names embroidered
Yes. We custom embroider every order so whatever personalization
is required will easily be accomplished to meet your exact requirements.